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Privacy Policy

Privacy Policy
COGNOS International GmbH

Privacy Policy

What personal data do we store when, where and how? There are answers here: The data protection regulations of the Fresenius University of Applied Sciences at a glance.

We are very pleased about your visit to our website and the interest you have shown in our offers. The protection of your personal data is of particular importance to our management. Visiting our websites is generally possible without providing your personal data. However, processing of your personal data may be necessary if you would like to use a special service via the website. In this case, we always obtain your consent.

Wir verarbeiten Ihre personenbezogenen Daten stets vertraulich und entsprechend der gesetzlichen Vorschriften insbesondere der Datenschutzgrundverordnung zusammen mit den jeweils geltenden landesspezifischen Datenschutzbestimmungen sowie dieser Datenschutzerklärung.

We want you to feel safe at all times when you visit our websites, which is why we assure you that we have taken technical and organizational measures to ensure the highest possible level of protection for your rights and are constantly working to ensure that the legal regulations of both ours Employees and external service providers are taken into account. However, web-based services can always have security gaps, so absolute protection cannot be guaranteed. You are welcome to transfer your personal data to us using other communication channels (for example: by post, telephone or fax).

1. Name and address of the responsible body

The responsible body for data processing on this website is:

COGNOS International GmbH
Kronengasse 21
D-50667 Cologne

Phone: 0221 921512 801
E-Mail: info@cognos-international.de

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

2. Name and address of the data protection officer

We have appointed a data protection officer for our company.

Carl Remigius Fresenius Education AG
Verwaltungssitz
Im Media Park 4e
50670 Cologne

Phone: +49 221 921512-782
E-Mail: datenschutz@crf-education.com

3. Rights of those affected

a) Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data. You can contact us at any time about this or if you have any further questions on the subject of personal data.

b) Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to third parties in a common, machine-readable format. If you request the data to be transferred directly to another person responsible, this will only be done if it is technically feasible.

c) Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time about this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of the personal data we hold about you, we will generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was/is occurring unlawfully, you can request that data processing be restricted instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deletion.
  • If you have lodged an objection in accordance with Article 21 Para. 1 GDPR, a balance must be made between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

d) Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

e) Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

If data processing is carried out on the basis of Article 6 Paragraph 1 Letter e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, your affected personal data will no longer be processed unless we can demonstrate compelling legitimate reasons for the processing that outweigh interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection in accordance with Art . 21 Paragraph 1 GDPR). If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; This also applies to profiling insofar as it is connected to such direct advertising. If you object, your personal data will no longer be used for direct advertising purposes (objection according to Art. 21 Para. 2 GDPR).

f) Right to lodge a complaint with the responsible supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

4. Legal basis for processing

For most of the processing operations, we obtain your consent. Then Art. 6 I lit. a and Art. 7 GDPR serve as the basis for processing operations. The processing may also be necessary in some cases to fulfill the contract or to initiate the contractual relationship; this applies in particular to the delivery of the information material you have requested and the application for a training or study place. In this case, the legal basis for processing is Art. 6 I lit. b GDPR. If the processing of data is necessary due to legal obligations, for example requests for tax information, the processing is based on Art. 6 I lit. c GDPR. Under certain circumstances, data processing may also be necessary to protect the vital interests of data subjects or other natural persons; the legal basis in this case would then be Art. 6 I lit. d GDPR. If none of these permissions are met, the processing can also be supported by Art. 6 I lit. f GDPR. This may come into consideration if the processing is necessary to protect a legitimate interest of our company or of third parties and provided that the interests, fundamental rights and freedoms of us as the person responsible for the processing do not outweigh them. A legitimate interest is, for example, the conduct of our company’s business activities to protect the interests of our employees and shareholders.

5. Note on data transfer to third countries

Our website includes, among other things, tools from companies based in third countries. When these tools are active, your personal information may be shared with the servers of the respective companies.

6. Collaboration with processors and third parties

We collect, process and use personal data only to the extent that it is necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Article 6 Paragraph 1 Letter b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We only collect, process and use personal data about the use of this website (usage data) to the extent necessary to enable users to use the service or to bill them.

The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

7. Datenübermittlung bei Vertragsschluss für Dienstleistungen und digitale Inhalte

We only transmit personal data to third parties if this is necessary as part of contract processing, for example to the credit institution responsible for processing payments.

The data will not be transmitted further or will only be transmitted if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Article 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

8. SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

9. Cookies

Our websites use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain third-party services (e.g. cookies to process payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions you want (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are used stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing cookies in order to provide its services in a technically error-free and optimized manner. If consent to the storage of cookies has been requested, the relevant cookies will be stored exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you separately in this data protection declaration and, if necessary, request your consent.

10. Cookie consent with devowl.io

Our website uses the cookie consent technology of “Real Cookie Banner” to obtain your consent to store certain cookies and similar technologies (tracking pixels, web beacons, etc.) in your browser and to document these in accordance with data protection regulations. The provider of this technology is devowl.io GmbH, Tannet 12, 94539 Grafling, Germany (hereinafter devowl.io).

When you enter the website, the following personal data is transferred to Real Cookie Banner:
(1) Your consent(s) or the revocation of your consent(s)
(2) Information about your browser
(3) Information about your device
(4) Time of your visit to the website

Furthermore, Real Cookie Banner stores a cookie in your browser in order to be able to assign you the consent given or its revocation. The data collected in this way will be stored until you ask us to delete it, delete the Real Cookie Banner cookie itself or the purpose for storing the data no longer applies. Mandatory legal retention obligations remain unaffected.

Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverfahren/.

devowl.io is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6 Paragraph 1 Sentence 1 Letter c GDPR.

11. Server log data (access data)

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer-URL
  • Host name of the accessing computer
  • Time of server request IP address

This data will not be merged with other data sources.

This data is collected on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose the server log files must be recorded.

12. Collection of inventory data

When using some areas of our website, we ask you as a user to collect some data that can be clearly assigned to you. This happens when you request information, for example.

We only collect the inventory data necessary for the respective purpose, such as:
• Name,
• Telephone number,
• Mail address

The specific information that is required can be found in the respective input mask.

13. Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the host’s servers. This can be v. a. These include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 Paragraph 1 Letter f GDPR).

Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following host:

IONOS SE
Elgendorfer Str. 57
56410 Montabaur

Conclusion of a contract for order processing In order to ensure data protection-compliant processing, we have concluded a contract for order processing with our host.

14. Analysis, brands and opinion research

We analyze our data base on business transactions, contracts and inquiries in order to be able to identify market trends, customer and user wishes and to structure our operations economically. In doing so, we process inventory, contact, usage, contract data as well as meta and communication data from interested parties, applicants, students and visitors to our website on the basis of our legitimate interest in maintaining and optimizing our business processes in accordance with Article 6 Paragraph 1 lit. f GDPR. Such analyzes are carried out for the purpose of business evaluations, marketing and sales, as well as market research. These analyzes serve to optimize our offering, increase user-friendliness and optimize our business operations. The analyzes and profiles are carried out anonymously wherever possible and are not passed on to third parties.

15. Contact options via internet, email, telephone, fax, WhatsApp, IBM Watson

a) Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, provided your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

b) Inquiries by email, telephone or fax

If you contact us by email, telephone or fax, your request including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, provided your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR), if this was queried.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

16. Storage period

Unless a specific storage period is specified in this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); In the latter case, the deletion takes place after these reasons no longer apply.

17. Google Web Fonts (local application)

On our website we use the local application of Google Fonts from Google Inc. The company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for Europe. We have integrated the Google fonts locally, i.e. on our web server – not on Google’s servers. This means there is no connection to Google servers and therefore no data transfer or storage.

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

Service provider Google Fonts: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA Headquarters in the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Website:

Website: https://fonts.google.com/
Data protection declaration: https://policies.google.com/privacy

18. OpenStreetMaps

The website uses the open source map service “OpenStreetMaps” (also called “OSM”) from the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom to display geodata. OSM used to provide an interactive map on our website that shows you where we have our projects around the world.

This service enables us to present our website in an attractive way by loading maps from an external server. The following data is transmitted to OSM’s servers during display: which of our websites you have visited and the IP address of your device.

The legal basis for the processing of your data in relation to the “OSM” service is based on your consent in accordance with Art. 6 Para. 1 lit a GDPR. You can find more information on how to handle user data in OSM’s privacy policy: https://wiki.osmfoundation.org/wiki/Privacy_Policy

19. LinkedIn Insight tag

This website uses the LinkedIn Insight tag. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Data processing through LinkedIn Insight tag

With the help of the LinkedIn Insight tag, we receive information about visitors to our website. If website visitors are registered with LinkedIn, we can, among other things, analyze the key professional data (e.g. career level, company size, country, location, industry and job title) of our website visitors and thus better align our site with the respective target groups. We can also use LinkedIn Insight tags to measure whether visitors to our websites make a purchase or other action (conversion measurement). Conversion measurement can also be carried out across devices (e.g. from PC to tablet). LinkedIn Insight Tag also offers a retargeting function with which we can show visitors to our website targeted advertising outside of the website, although, according to LinkedIn, the advertising addressees are not identified.

LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser characteristics and time of access). The IP addresses are shortened or (if they are used to reach LinkedIn members across devices) hashed (pseudonymized). The direct IDs of LinkedIn members are deleted from LinkedIn after seven days. The remaining pseudonymized data will then be deleted within 180 days.

As the website operator, we cannot assign the data collected by LinkedIn to specific individuals. LinkedIn will store the personal data collected from website visitors on its servers in the USA and use them as part of its own advertising measures. Details can be found in LinkedIn’s privacy policy at
https://de.linkedin.com/legal/privacy-policy?#choices-oblig/.

Legal basis

The use of LinkedIn Insight is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media.

If appropriate consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses.
Details can be found here:
https://de.linkedin.com/legal/l/dpa? and https://www.linkedin.com/legal/l/eu-sccs/.

Objection to the use of the LinkedIn Insight tag

You can object to the analysis of usage behavior and targeted advertising by LinkedIn using the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out/

Furthermore, LinkedIn members can control the use of their personal data for advertising purposes in the account settings. In order to prevent data collected on our website from being linked by LinkedIn and your LinkedIn account, you must log out of your LinkedIn account before visiting our website.

Conclusion of a contract for order processing

We have concluded an order processing contract with LinkedIn.

Plugin – elfsight:
DThis plugin allows us to display the current posts and content of our LinkedIn company page.
The content will first be displayed in the cookie banner after your approval.

Elfsight privacy policy:
https://elfsights.de/datenschutz/

20. Plugins and Tools

a) Vimeo

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo video, a connection is established to Vimeo’s servers. The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This applies even if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

To recognize website visitors, Vimeo uses cookies or comparable recognition technologies (e.g. device fingerprinting).

The use of Vimeo is in the interest of an attractive presentation of our online offerings.

This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f of the GDPR. If appropriate consent has been requested, processing is carried out exclusively on the basis of Article 6 Paragraph 1 Letter a of the GDPR; consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on “legitimate business interests”. Details can be found here:
https://vimeo.com/privacy/.

Further information on how we handle user data can be found in Vimeo’s privacy policy at:
https://vimeo.com/privacy/.

21. Social media presences

In order to be able to communicate with active customers, interested parties and users and to keep them up to date about news and services in a contemporary manner, we maintain social media presences. We have linked to these on our website. Visitor data can also be processed in countries outside of Europe. Different data protection standards apply there. We would therefore like to point out that this results in risks; for example, data processing is subject to other regulations regarding transparency or legal enforcement. User data can also be used for market research and advertising purposes. Usage profiles can also be created from the data collected, in particular from behavior when using certain offers and the interests identified. These can in turn also be used to place advertisements within social media, but also on other channels. This information is often collected on the user’s end devices using cookies and evaluated according to certain criteria. The data stored on social networks for individual profiles can also be linked to the data stored using cookies.

The maintenance of appearances on social media and the resulting processing of personal data takes place on the basis of our legitimate interests in effective and timely information and communication for users and interested parties in accordance with Art. 6 Para. 1 lit. f. GDPR. If consent to data processing is obtained, processing is carried out on the basis of Article 6 Paragraph 1 Letter a, Article 7 GDPR. We would like to ask you to pay attention to the individual information provided by the providers regarding the details of the individual processing and objection options. When it comes to asserting user rights and requests for information, we would like to point out that these are most effectively submitted to the providers. Only these have the necessary data and the technical and organizational possibilities for the measures required for this purpose. We are happy to provide you with any assistance you may need.

Status: 10/2024